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Important Information

Certification Procedures

  • You must contact the VA Representative to inform of certification each term (Fall, Spring & Summer).  Students who do not contact the VA Representative will not be certified.

  • It is beneficial to have secured your eligibility and to have enrolled for classes in a timely matter in order to avoid a delay in benefits.

Changes in Enrollment

  • To prevent errors in received benefits, WSC students should notify the VA Representative if they add or drop classes. Each student's enrollment will be verified by the VA Representative at least once each month, but prompt reporting from students regarding their enrollment will assist in the proper disbursement of benefits from VA.

  • VA, not WSC, determines the enrollment status of a student (full time, three-quarters, half, part time, etc.) and pays accordingly.

Chapter Changes

  • Student changing from Chapter 1606 to 1607 or 30 to 31 must apply to become eligible for the change in chapter. This change is not automatic upon returning from being activated or being injured. See the application process for Chapter 1607 and 31 to apply for a chapter change.

  • Students receiving a change to Chapter 1607 will need to bring a copy of their new Certificate of Eligibility to the VA Representative for the change to be made in their WSC student record.

  • Students received a change to Chapter 31 will have the appropriate information forwarded to the VA Representative on their behalf.

Contact Information

Automated System:

  • 1-888-442-4551
  • Check information about payments and remaining entitlement, change addresses and seek assistance from a case manager when there are questions or problems.

Direct Deposit:

  • 1-877-838-2778
  • Set up direct deposit.

Enrollment Verification:

  • 1-877-823-2378, or
  • Verify enrollment each month for Chapters 30, 1606, and 1607